Mishawaka Shuttle FAQ - Mishawaka

Answers to Frequently asked Shuttle Questions

  • There are NO Day of Show changes, edits, or cancellations to any shuttle or parking reservation.
  • If it is the day of the show, we may not be able to answer your question via phone call OR email. Please come to the shuttle stop early for information.
  • If you do not see a particular time for the shuttle, we either do not offer that time for the particular show or we have sold out of that shuttle time. Contact us with questions!
  • If you can’t make it to the bus at your reservation time, and if space allows, we will get you onto the next bus. We load the shuttles via the following priority system: Priority #1 – Riders with a reservation at the correct time, Priority #2 – Riders with a reservation at a different time
  • To reserve a seat, please do so at least 26 hours in advance of show.
  • If you can’t find your shuttle/confirmation email, please email us and we will resend the confirmation email. (Email at the bottom)
  • You do not need your confirmation email to check in for your shuttle. All you need is the reservation name (identification is preferred).
  • To exit and get back on the shuttle at the END of the night, please leave the front gate and turn right. Our staff will also help give you directions to the shuttle.
  • If you need assistance or want to change your reservation, please email us. (Email at the bottom)
  • Refunds can only be requested 48hrs in advance of show doors. Please email us to request a refund. (Email at the bottom)
  • The University Tennis Complex at CSU is the only shuttle pickup. There is no campground or alternate transportation service offered by the Mishawaka. All shuttles are scheduled to return at the end of the show. Shuttles will be loading throughout the show and may leave early if they fill up.
  • We can switch the name of your reservation. Please email us to request a name change/transfer. (Email at the bottom)
  • There is NO drinking OR smoking at the shuttle stop or on the buses. Please be respectful.
  • Chairs are only permitted if space allows. Email us to check before bringing your chair.
  • Bring cash to tip your drivers, or tip them through Venmo! 🙂
  • Unaffiliated transportation companies are listed at the bottom of our Shuttle and Parking info page: https://www.themishawaka.com/info/parking-and-transportation/shuttle/
  • Please direct all shuttle questions to transpo@themishawaka.com
  • If you have any questions regarding your concert tickets, please email boxoffice@themishawaka.com